This shows you the differences between two versions of the page.
software:launchpad:migrate-account [2019/10/05 04:00] jarrod |
software:launchpad:migrate-account [2019/10/08 22:38] (current) jarrod |
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Once you migrate license credits from your old account, they are no longer accessible in the old system.\\ | Once you migrate license credits from your old account, they are no longer accessible in the old system.\\ | ||
All credits must then be used within the new system! | All credits must then be used within the new system! | ||
+ | </WRAP> | ||
+ | |||
+ | <WRAP round info 60%> | ||
+ | Existing iViewer 4 users will continue to operate without change. Migrating your licenses simply moves them to the new LaunchPad system to manage them. | ||
</WRAP> | </WRAP> | ||
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So now your LaunchPad account should be using the same email. Except now you don't have to create a new account.\\ | So now your LaunchPad account should be using the same email. Except now you don't have to create a new account.\\ | ||
**We have tied the LaunchPad account with your online store account so you use the same login details on both.** | **We have tied the LaunchPad account with your online store account so you use the same login details on both.** | ||
+ | |||
+ | <WRAP round info 60%> | ||
+ | You can login to LaunchPad with the same email and password as your online store account! No need to create a new account.\\ | ||
+ | If you try to create a new account on LaunchPad using the same email as your online store account, it will instead ask you to login. | ||
+ | </WRAP> | ||
+ | |||
===== Starting Migration ===== | ===== Starting Migration ===== | ||
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- Migrate existing device licenses to your LaunchPad account | - Migrate existing device licenses to your LaunchPad account | ||
- Show a summary of the migration result | - Show a summary of the migration result | ||
+ | |||
+ | ===== Migrating Again ===== | ||
+ | |||
+ | After migration is complete, you can still migrate the data again if needed.\\ | ||
+ | This might be necessary if you purchase credits via the online store and use the order checker in your old account by mistake (instead of accessing them via LaunchPad first).\\ | ||
+ | Or if you license a new device in the old account, and want to migrate it over to the new account. | ||
+ | |||
+ | To access the migration again, simply visit the [[https://launchpad.commandfusion.com/profile/migrate/|migration page on LaunchPad]]. | ||
+ |