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--- store:purchasing-licenses [2012/08/27 00:10]
jarrod Page moved from commandfusion-store to knowledge-base:commandfusion-store
+++ store:purchasing-licenses [2014/03/21 01:53] (current)
aaron [Unlicensed Devices]
@@ Line 1: / Line 1: @@
+====== Purchasing & Managing iViewer Licenses ======
+<WRAP center round important 40%>
+iViewer Lite licencing is not covered by this page. iViewer Lite is purchased and managed through the [[https://itunes.apple.com/us/app/iviewer-lite/id639592236|Apple App Store]].
+</WRAP>
 ====== Purchasing iViewer Licenses ======
-The CommandFusion store can be found here: http://store.commandfusion.com/
+===== When is a License Required? =====
+See the [[software:iviewer:licensing|licensing]] page.
 ===== First Time Customers =====
@@ Line 9: / Line 14: @@
 \\
 Please note that this process currently requires accounts to be created on two sections of our website.\\
-We understand that this is not ideal and are working on revising this process to make is simpler in the future.
+We understand that this is not ideal and are working on revising this process to make is simpler in the future.\\
+\\
+Please use the latest web browsers such as Google Chrome (recommended), Mozilla Firefox and Internet Explorer 10 to access the pages. There's been some reported issues where the details can't be seen properly with IE9.
+{{ :store:license_workflow.png?nolink |}}
+The workflow for adding new devices to be used in a guiDesigner project that requires a license is as follows:
+  - Ensure you have sufficient license credits purchased
+  - [[store:purchasing-licenses#unlicensed-devices|Add your device to your account]]
+  - License the device
+  - [[software:gui-designer:managing-licensed-devices|Add your licensed device to the guiDesigner project]]
 ==== 1. Create account on CommandFusion device manage website ====
   - Go to: http://www.commandfusion.com/myaccount/login
-  - Click ''Register your account now''
+  - Click ''Create Device Management Account''
   - Follow the instructions to create an account
-**
-Note:** This section of the website uses the old style layout. This is normal, and will change in the near future.
-{{:my_account_login.png?nolink|}}
+{{ :store:2013_my_account_login_and_registration.png?nolink |}}
 ==== 2. Create account on online store ====
-  - Go to: http://store.commandfusion.com/
+  - Go to: http://www.commandfusion.com/myaccount/login
-  - Click ''Create an account''
+  - Click ''Create Store Account''
   - Follow the instructions to create an account
-^Note: Be sure to use the same email address as you used to sign up to the device management page.^
+<WRAP center round important 40%>
+Be sure to use the same email address as you used to sign up to the device management page.
+</WRAP>
 If you fail to use the same email address, it will result in the licence not being applied correctly to your account and you will need to contact CommandFusion to resolve this.
-{{::store_create_account.png?nolink|}}
 ==== 3. Purchase required iViewer licenses from store ====
@@ Line 37: / Line 50: @@
   - [[http://store.commandfusion.com/iviewer-for-mobile-devices/|Purchase the required licenses]] (Buying in bulk saves money)
-==== 4. Go back to device management website ====
+====== Managing Devices & iViewer Licenses ======
-  - Go to http://www.commandfusion.com/myaccount/login
+Go to http://www.commandfusion.com/myaccount/login and login using the details you provided in step 1.\\
-  - Log in with your email address and password you created
+\\
-  - You will then see the licenses you have purchased
+This will open up the device management page.
-{{::account_licenses.png?nolink|}}
+==== License Credits Purchased ====
+{{ :store:2013_license_credits_purchased.png?nolink |}}
+From this section you can:
+  * See how many unused licence credits you have left
+  * Assign an unused credit to a device by clicking ''License Device'' and following the instructions provided
+  * Buy more credits
+  * View your purchase history by clicking ''View History''
+  * Transfer a credit to another account by clicking ''Transfer Credits''
+<WRAP center round info 60%>
+If you believe you have not received some of the credits you have paid for, you can enter the order number to have the system manually check for credits that haven't been assigned to your account.
+</WRAP>
+==== Unlicensed Devices ====
+{{ :store:2013_unlicensed_devices.png?nolink |}}
+This page allows you to manage your unlicensed devices.\\
+From this section you can:
+  * License a device - click ''License Device'' and follow instructions
+  * Remove a device from this list by clicking ''Remove Device''
+  * Request a free license (only available to integrators and developers, be sure to read conditions)
+To add an unlicensed device to your account:
+  - Install the [[https://itunes.apple.com/au/app/iviewer-4/id451480063?mt=8|latest iViewer version]] onto your device from the app store.
+  - Open settings app on the device, and select iViewer from the list of apps.
+  - Enter the GUI File URL: id.commandfusion.com
+  - Make sure the 'Reload GUI Layout' setting is enabled.
+  - Launch iViewer and follow the prompts.
+A video guide for this is below.
+{{url>http://www.youtube.com/embed/4TQ73cVJOgk 560px,315px noscroll noborder alignment|How to get your CommandFusion device ID and add your device to your account. }}
+==== Licensed Devices ====
+{{ :store:2013_licensed_devices.png?nolink |}}
+This section shows all the devices you have licensed in the past.
+From here you can:
+  * Transfer a license (allowed up to 3 times per license only)
+  * View the transfer history of the license
+Your devices need to be included in this section if you want to allow them to use guiDesigner projects that require a license.
+==== Read iViewer user guide ====
+For more information you can read the iViewer user guide here: http://www.commandfusion.com/docs/CommandFusion-iViewer-User-Guide-v2.0.0.pdf
+If you any have other questions, you can contact us through our support page here: http://www.commandfusion.com/support.html
-==== 5. Read iViewer user guide ====
+====== Managing and Adding Devices in guiDesigner ======
-For instructions on how to apply a license to your device read the iViewer user guide here: http://www.commandfusion.com/docs/CommandFusion-iViewer-User-Guide-v2.0.0.pdf
+After you have licensed your devices, you will need to add them to your GUI designer projects. See the [[software:gui-designer:managing-licensed-devices|Managing Licensed Devices in guiDesigner page]] for detailed instructions.
-If you find that your licenses have not been applied correctly or you have other questions, you can contact us through our support page here: http://www.commandfusion.com/support.html

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