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hardware:firmware-update
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This shows you the differences between two versions of the page.
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hardware:firmware-update [2013/08/16 05:27] aaron [Connect Hardware] |
hardware:firmware-update [2013/11/22 04:19] (current) jarrod [Troubleshooting] |
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| If for some reason the firmware update continues to produce errors, follow these steps: | If for some reason the firmware update continues to produce errors, follow these steps: | ||
| - | - If you are updating over ethernet, ensure you are using a wired connected and NOT a Wifi connection. WiFi is known to cause the uploaded firmware to become corrupted. | + | - If you are updating over ethernet, ensure you are using a wired connected and NOT a Wifi connection. WiFi is known to cause issues with upload process. |
| - | - Disconnect all other devices on the your local network that arent essential for firmware updating and try again. | + | - Disconnect all other devices on the your local network that arent essential for firmware updating and try again - reducing traffic on the network will help with UDP communications. |
| - | - Unplug all devices on the CFLink network from the power and leave for one minute then turn back on and try uploading the firmware again. | + | - Unplug all devices on the CFLink network from the power and leave for one minute then turn back on and wait a few minutes before trying uploading the firmware again. This gives units time to be assigned IP Addresses when in DHCP mode. Leave System Commander closed the whole time until a few minutes has passed, then relaunch to attempt firmware upload again. |
| - | - Do a factory reset on the device you are trying to upload to (if possible, if it fails then move onto the next step). | + | - Do a [[hardware:device-resetting|factory reset]] on the device you are trying to upload to (if possible, if it fails then move onto the next step). |
| - | - Do a factory reset on the LAN Bridge if you are connecting over ethernet. | + | - Do a [[hardware:device-resetting|factory reset]] on the LAN Bridge if you are connecting over ethernet. |
| - | - Delete the downloaded firmware and re-download then try again. | + | - Delete the downloaded firmware from your PC and re-download then try again. Firmware can be found in the ''%appdata%\CommandFusion\SystemCommander\firmware'' folder (paste that into windows explorer address bar). |
| - | - Try updating the firmware over RS232 if possible - you can get a cheap USB-RS232 adaptor from Ebay. | + | - Try updating the firmware over RS232 if possible - you can get a cheap USB-RS232 adaptor from Ebay if your PC does not have an on-board serial port. |
| + | - You can manually get the firmware from our servers here: https://github.com/commandFusion/getfirmware | ||
| If these all fail, then contact us through our [[http://www.commandfusion.com/support|support page.]] | If these all fail, then contact us through our [[http://www.commandfusion.com/support|support page.]] | ||
hardware/firmware-update.1376630841.txt.gz · Last modified: 2013/08/16 05:27 by aaron
